Privacy Policy

  1. Introduction

Welcome to Ultragrime ANZ. We are committed to protecting your privacy and personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the New Zealand Privacy Act 2020. This privacy policy explains how we collect, use, disclose, and protect your personal information.

  1. Personal Information We Collect

We may collect and hold the following types of personal information:

– Name and contact details (e.g., email address, phone number, postal address)

– Technical information (e.g., IP address, browser type)

– Usage data related to our website and services

  1. How We Collect Personal Information

We collect personal information directly from you when you:

– Use our website or services

– Communicate with us via email, phone, or other means

– Subscribe to our newsletter or marketing communications

  1. Purpose of Collection and Use

We collect and use your personal information for purposes including:

– Providing and improving our services

– Communicating with you about our services

– Complying with legal obligations

– Conducting business operations

  1. Disclosure of Personal Information

We may disclose your personal information to:

– Our employees and contractors

– Service providers who assist in our business operations

– Government agencies or other authorised bodies where required by law

We do not sell or rent your personal information to third parties.

  1. Overseas Disclosure

We primarily store personal information in Australia and New Zealand. However, some data may be transferred to and stored in other countries. We take reasonable steps to ensure overseas recipients handle your personal information in accordance with this policy and applicable privacy laws.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

  1. Access and Correction

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided below.

  1. Complaints

If you believe we have breached your privacy, please contact us. We will investigate and respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) or the New Zealand Privacy Commissioner.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

– Email: sales@ultragrime.com.au

– Phone: (02) 8866 4650

– Address: 23 Hawthorne Ave, Marsden Park, NSW, 2765, Sydney, Australia